How Georgie Paws eliminated post show cancellations by 95%

with Annette Coleman, Operations Manager at Georgie Paws
Category
Handmade buffalo leather dog collars, leads and chew toys

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The Challenge

The "Wholesale Chaos": Why Deals Were Going Cold

For a purpose-driven brand, scaling sustainably was non-negotiable. However, their wholesale backend was anything but sustainable. The team was trapped in a cycle of manual administrative work that hindered their ability to close deals:

  • The PowerPoint Trap: Creating catalogs manually in PowerPoint was so stressful the team began to "dread" and even avoid it.
  • The "Cooling Off" Gap: Without a way to finalize orders during trade shows, follow-ups went cold, leading to high cancellation rates once the show excitement faded.
  • Currency & Inventory Friction: Selling globally meant juggling multiple currencies and disorganized Excel spreadsheets, leading to tracking errors and lost opportunities.
“We tried everything—apps, spreadsheets, expensive software. Nothing worked well enough. Honestly, it was chaos.”

The Solution

Streamlining the Sale

Georgie Paws needed a platform that could match their ambitious global goals. They turned to Brandboom to bridge the gap between their Shopify storefront and their international B2B buyers.

Key Game-Changers included:

  • Instant Professionalism: The ability to generate stunning, multi-currency linesheets in minutes rather than days.
  • Real-Time Sync: A seamless Shopify integration that kept inventory and product data accurate across all channels.
  • On-the-Spot Finalization: The power to capture orders and digital signatures immediately during events.

The Results

95% Fewer Cancellations and Total Clarity

By moving the entire wholesale journey into one cohesive system, Georgie Paws didn't just save time—they saved their sales.

  • 80% Reduction in Post-Show Cancellations: By finalizing orders on the spot with Brandboom, Georgie Paws eliminated the "manual follow-up" lag that previously allowed leads to drop off.
  • Global Scaling with Ease: Multi-currency sales and payments became a one-click process, allowing the brand to expand into international markets without administrative headaches.
  • Reclaiming the Mission: With the "chaos" of spreadsheets gone, Violet and Annette reclaimed the time needed to innovate new products, like their 100% compostable dog toys.
“Working with the account managers at Brandboom has been amazing—they even fix my mistakes! It’s the only true global B2B platform that’s affordable and accurate.”

The Take Away

Scale Your Wholesale Movement

Georgie Paws had the vision; Brandboom provided the structure. Now, they are scaling with purpose, clarity, and the confidence that every trade show lead turns into a lasting partnership.

Posted on
April 29, 2025